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Do you ship COD?
When will my order ship?
Can I have my order shipped to a PO Box?
What is your product guarantee?
Are your earrings hypoallergenic?


Do you ship COD?
No. We do not accept COD orders.

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When will my order ship?
We will ship your order no later than the next business day after your order has been accepted. Standard delivery time will vary from 3-7 business days to most destinations. To receive your delivery in a timelier manner you may choose one of the overnight delivery method options when checking out. Occasionally we might be out of stock on certain products even though the website shows the item is available. We will contact you by e-mail should this occur with an estimated delivery timetable. You may cancel that portion of your order should this not meet your needs, however, you will not be able to cancel the order yourself. You will need to contact our Customer Care Department by e-mail or telephone and we will internally cancel that portion of the order on your behalf.

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Can I have my order shipped to a PO Box?
No. We do not ship to a PO Box. We only ship to a valid street address.

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What is your product guarantee?
We guarantee all of our products to be free from manufacturing defects. We stand behind every item we sell and offer only the finest products available. In addition, we make every effort to meet your high standards for quality products, reliable shipping, and exceptional customer care. Should you have any questions or concerns please feel free to contact our Customer Care Department for assistance.

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Are your earrings hypoallergenic?
Yes. All our earrings, cocktail rings, and necklace sets are hypoallergenic and are guaranteed to be 100% nickel-free. Each piece is silver plated.

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Last Updated: 17 Nov 2010 08:12:39 PST home  |  about  |  terms  |  contact
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